To better serve members and coaching clients, we attempt to answer all questions online, allowing you the ability to have answers to refer back to. That said, nothing replaces human contact. Please email us requesting a callback, and we will attempt to answer any further questions you might have.

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Please write to support@truebasis.co, providing the email address used when you initially registered and your phone number. We will email you a secure link to update your payment information and ensure the new card is saved to your account.

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You can log in to your member’s area here to access your membership and other programs. If you need assistance accessing your account or resetting your password, please get in touch with us at support@truebasis.co. We are here to support you every step of the way!

I would LOVE nothing more than to help with all the individual questions received. The best way to get your question answered is to register for The Grit Switch Experience™. Alternatively, you can submit an application to see if we are a good fit for 1:1 coaching through The Grit Switch Experience™.

Absolutely! If you would like me to personally mentor you through the process please apply for The Grit Switch Experience™ here.

All sales are final. Because our programs are delivered digitally with immediate access, we do not offer refunds after purchase.
If you have questions before enrolling or need support after, we’re here: support@truebasis.co< I still have a question about this

Most people don’t have an information problem. They have a capacity problem — and no system for working through it. That’s the gap.

The Pivot Point Mindset Workbook and The Grit Switch Experience™ give you the tools and the structure to actually move — not just think about moving. Real change doesn’t happen from insight alone. It happens when you have the right infrastructure under it.

Exhausted is a signal, not a character flaw. Restore: The Baseline™ and the Pivot Point Mindset Workbook are built for exactly where you are — structured, step-by-step, and designed to build capacity without adding load.

Need more support? The Grit Switch Experience™ adds coaching and accountability so you keep moving when it gets hard.

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Because the Restore: The Baseline™ is a self-paced program, you can invest as many or as few hours a week as your schedule allows. A good rule of thumb is to allocate an hour to watching the lessons each week and about 10 to 20 minutes a day to putting the lessons into action. Don’t forget if you commit to The Grit Switch Experience™, Restore: The Baseline™ is included.

Coaching is a partnership, not psychotherapy. Therapy processes the past. Coaching builds what comes next — clarity, structure, and the capacity to move when it matters.

The Grit Switch Experience™ goes further than traditional goal-setting. Using the Resilience Arc™ framework, we identify the patterns running your performance, build the infrastructure to operate under pressure, and create a system that holds — not just when things are easy, but when they get hard.

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All communications are strictly confidential to the extent defined by the laws of North Carolina and the state in which you reside. We will not disclose any information pertaining to the Client without written consent. We will maintain the ethics and standards of professional behavior established by the International Coaching Federation (ICF).

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Absolutely! I welcome communication between our calls via email.
You are welcome to reach out if you ever get in a spot and need some support or feedback. Likewise, if you have successes you’d like to share, I’d love to hear them.

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If you cannot use your purchased package sessions for any reason, you may put the remaining sessions on a 3-month hold.

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Cancellations may be made up until 24 hours before the scheduled appointment without penalty. Within 24 hours a $25 fee will apply. Should you be a “no-show” for two appointments during our coaching relationship (without notification or rescheduling), we will evaluate whether or not coaching is appropriate for you right now.

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Coaching is a partnership designed to facilitate the creation of personal, professional, or career goals and to develop and carry out a strategy for achieving those goals. Coaching is not therapy, counseling or advice giving. It is also not a substitute for psychotherapy, mental health care or substance abuse treatment.

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Each session can take place on zoom or by telephone, whichever is your preference. Sessions are 50 minutes long.

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Depending on your event’s schedule and the time of her speech, we may be able to work out the ability for a meet and greet. If you have valuable partners, clients, or a happy hour for attendees, please mention them when booking. Sometimes the opportunity for your audience to interact with Micah in a more normal environment can be priceless.

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Yes. Micah produces ongoing content through the Flip the Grit Switch™ podcast and the True Basis™ program library — so your audience has somewhere to go when the event ends. Based on your event focus, we’ll recommend the right resources to share before and after so the work continues beyond the room.

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A 50% deposit is required, with the remainder due 30 days before your event. Travel expenses are handled directly by True Basis. They will be communicated in detail before booking to ensure you understand these expenses.

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Micah’s keynote fee starts at $15,000 for in-person events. Final investment depends on event format, duration, and customization level.

If you’re serious about bringing this to your audience, the fastest path is the pre-event questionnaire — it gives us what we need to put together an accurate proposal quickly.

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Micah takes the confusion out of the booking process.

She will be responsible for travel, hotel, and transfers for your event, leaving you to focus on planning the best event possible.

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We prefer at least 60 days’ notice; however, if you have a last-minute corporate event, we’ll be happy to see how we can accommodate you.

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Yes. Every keynote is built around your audience, your event theme, and the outcome you want them to walk away with. Share your goals and context through the pre-event questionnaire and Micah will tailor the content accordingly.

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